Patient Testimonials

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Castle Hills Family Dental

4.67 out of 5 stars based on 12 reviews

Patient Review

Staff is wonderful!! Doctor is very accommodating to your worries and concerns!!! Would recommend to family and friends!!!

- Linda King

Google Verified Review
5 out of 5 stars by Linda King on

Patient Review

- Richard I

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1 out of 5 stars by Richard I on

Patient Review

I I had an outstanding experience with Dr. Rafael Mercado and his entire team. From the moment I arrived, the office staff made me feel welcomed and well taken care of. Lisa at the front desk was professional, friendly, and efficient, making the check-in process smooth and stress-free. Monica also did an excellent job communicating with me via text ahead of my appointment, ensuring I had the proper appointment time and all the information I needed. A special thank you to Casi, the dental hygienist, who provided exceptional preventative treatment and cleaning. She was extremely thorough, gentle, and professional throughout the entire process. What stood out most was how clearly she explained everything she was doing and why it was important for my dental health. Her attention to detail and patient-focused approach made the experience comfortable and reassuring. Dr. Mercado and his team run a highly organized, professional, and patient-centered practice. The entire staff demonstrates a genuine commitment to excellent care and communication. I highly recommend Dr. Rafael Mercado’s office to anyone looking for quality dental care and a team that truly values their patients.

- Synthia A

Google Verified Review
5 out of 5 stars by Synthia A on

Patient Review

Dr. Mercado and his wonderful staff are taking very good care of me. He and his staff are the very best. I was using Monarch Dental when Dr. Mercado was recommended to me by a friend. I made the switch and am so glad I did! Can't speak highly enough of them!

- Mike Powell

Google Verified Review
5 out of 5 stars by Mike Powell on

Patient Review

New patient and haven’t been to the dentist in a couple years. I got a full diagnostic update and they fixed a bunch of minor issues, that completely changed not only my oral health, but my smile as well! Great, fast, friendly, and attentive staff and service!!!

- Caleb Pegram

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5 out of 5 stars by Caleb Pegram on